Privacy Policy

Commerce Village Dentists

Privacy Policy

We are glad to provide you with excellent dental services while also respecting your privacy. This notice discloses the privacy practices for information collected by this website, including:

-what personally identifiable information is collected from you through the website, how it is used, and with whom it may be shared;
-how you can ensure the accuracy of the information;
-our security procedures designed to protect the misuse of your information; and
-your options regarding the use of your data.

Collection, Use, and Sharing of Information

Our website permits us to access information that you voluntarily give us via email or other direct contact from you. We are the sole owners of such information collected on this site; we do not sell or rent this information to anyone.

We use your information to respond to your inquiries and requests, primarily to ensure we are meeting your expectations for dental services. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your requests and to provide you with outstanding care.

We may occasionally contact you via email to notify you of specials, new products or services, or changes to this privacy policy (unless, of course, you direct us not to).

Your Access to and Control Over Information

You may opt out of any future contacts from us at any time. By using the contact form on our website, you can:

-request a description of the information we have about you, if any;
-correct any inaccurate information;
-direct us to delete information related to you;
-and share any concern you have about our use of information.

Keeping Your Private Information Secure

In an abundance of caution, we suggest that you not use our contact form to email us confidential information. While we will not disclose such information to anyone beyond those necessary to facilitate our care of you, such information could possibly be intercepted in transit by unauthorized entities.

Dentist-Approved Cookies

While it may seem funny, our dental website uses "cookies." A cookie is a piece of data stored on a site visitor's computer or device to improve access to our site and to identify you as a repeat visitor. For example, cookies eliminate the need for you to log in a password more than once, thereby saving time while on our site. Cookies can also enable us to remember the interests of our patients to enhance their experience on our site. So our cookies are safe for your teeth and help us serve you better! Usage of a cookie is in no way linked to any personally identifiable information on our site.

links

We have linked our website to other sites that may be of help or interest to you. We are not responsible for the content or privacy practices of such other sites. Please be aware when leaving our site and read the other sites’ privacy statements to determine to what extent they collect or use personally identifiable information. We invite you to contact us if you feel that we can better implement this privacy policy.

Security Policy

At Commerce Village Dentists, we are committed to protecting the security and confidentiality of our patients’ personal and payment information. This Security Policy explains the measures we take to ensure that your information remains safe when you interact with our website and payment systems.

Secure Payment Processing

All online payments made through our website are processed using secure, encrypted payment gateways that comply with industry security standards. Sensitive payment information such as credit card numbers is transmitted using SSL (Secure Socket Layer) encryption technology to protect it from unauthorized access.

Data Protection

We implement appropriate technical and administrative safeguards to protect personal information collected through our website. These measures help prevent unauthorized access, disclosure, alteration, or destruction of data.

Limited Access to Information

Access to personal and payment information is restricted only to authorized personnel who require the information to perform their job duties and provide services to our patients.

Third-Party Payment Providers

Online payments may be processed by trusted third-party payment processors. These providers maintain their own security standards and comply with applicable payment industry regulations to ensure secure transactions.

Website Security

We regularly monitor and update our website to maintain security and protect against potential vulnerabilities, malicious attacks, and unauthorized access.

Reporting Security Concerns

If you believe there has been any unauthorized activity related to your payment or personal information on our website, please contact our office immediately so we can investigate and address the issue.

Refund Policy

At Commerce Village Dentists we are committed to providing high-quality dental care and transparent financial policies. Please review our refund guidelines below.

Payment for Services

Payment is due at the time services are rendered unless prior arrangements have been made. We accept Visa, Mastercard, Amex, Discover and Carecredit.

For patients with dental insurance, we are happy to assist with claim submission. However, patients are ultimately responsible for all charges not covered by insurance.

Refunds for Overpayment

If an overpayment occurs (due to insurance adjustments, billing errors, or duplicate payments), a refund will be issued promptly once the overpayment is confirmed.

Prepaid Treatments & Deposits

Certain procedures may require a deposit or prepayment.

Completed Dental Services

Due to the nature of healthcare services:

Insurance Refunds

If insurance pays more than the estimated amount and results in a credit balance:

Financing Plans

For patients using third-party financing (such as CareCredit or similar providers):

Questions

If you have any questions about your account or this refund policy, please contact: Commerce Village Dentists

Shipping / Delivery Policy

At Commerce Village Dentists, we primarily provide dental services rather than physical products. This Shipping/Delivery Policy explains how services and any related items are delivered.

Service Delivery

Payments made through our website are typically applied toward dental treatments, consultations, or account balances. These services are delivered in person at our dental office during scheduled appointments.

Appointment-Based Services

Once a payment is completed, the corresponding dental services will be provided during your scheduled visit to our office. If you need to schedule or modify an appointment, please contact our office directly.

No Physical Shipping

Most payments made on this website do not involve the shipment of physical goods. Therefore, no shipping charges or delivery times apply in most cases.

Exceptional Circumstances

If physical items such as dental appliances, retainers, or other materials need to be delivered, patients will be informed directly regarding the delivery method, timing, and any associated costs.

Contact Information

If you have any questions regarding service delivery or payments, please contact our office directly. Our team will be happy to assist you.

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